Delivery Policy

1. Shipping Methods:

  • We offer shipping via reputable courier services including TCS, Trax, and PostEx for deliveries across Pakistan.

2. Delivery Time:

  • Estimated delivery time may vary depending on your location within Pakistan. Generally, orders are processed within 1-2 business days from the date of purchase.
  • Delivery times typically range from 2 to 5 business days, excluding weekends and public holidays. However, please note that unforeseen circumstances such as natural disasters, public emergencies, or other disruptions may affect delivery schedules. We appreciate your understanding in such situations.

3. Shipping Charges:

  • Shipping charges are calculated based on the weight of the package and the delivery destination. These charges will be displayed during the checkout process.
  • Free shipping may be offered for orders exceeding a certain value. Details regarding eligibility for free shipping will be mentioned on our website.

4. Order Tracking:

  • Once your order has been dispatched, you will receive a tracking number via email or SMS. This tracking number will allow you to monitor the status of your delivery through the respective courier service's website or app.
  • For any assistance with tracking your order, our customer support team is available to help.

5. Delivery Address:

  • Please ensure that the delivery address provided during checkout is accurate and complete. We will not be responsible for any delays or non-delivery resulting from incorrect or incomplete addresses.

6. Delivery Attempts:

  • Our courier partners will attempt delivery to the provided address. In case of unsuccessful delivery attempts due to the recipient being unavailable, the courier service may leave a notification for the recipient to arrange for re-delivery or pickup from a designated location.

7. Delivery Confirmation:

  • Once the order has been successfully delivered to the provided address, it is the responsibility of the recipient to inspect the package for any damages or discrepancies. Signing the delivery receipt or accepting the package constitutes confirmation of receipt in good condition.

8. International Shipping:

  • At present, we only offer shipping within Pakistan and do not facilitate international deliveries.

9. Customer Support:

  • For any inquiries, concerns, or assistance regarding your order or delivery, please contact our customer support team via email, phone, or live chat during our business hours.

10. Policy Updates:

  • We reserve the right to update or modify our delivery policy at any time without prior notice. Any changes to the policy will be reflected on our website.

By placing an order with us, you agree to abide by the terms and conditions outlined in this delivery policy. Thank you for choosing Flash Store. We strive to provide you with a seamless shopping experience and reliable delivery services.